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Digital Banking & Core CU Solutions | CSPI: Aurora Advantage

Exceeding Digital Banking Expectations for Community Banks and Credit Unions

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Category: Credit Union Event

Aurora Advantage, Powered by CSPI, Strengthens Alliances with 6 Credit Union Clients

Aurora Advantage, Powered by CSPI, Strengthens Alliances with Six Credit Union Clients

Jefferson City, MO – May 8, 2024 – Aurora Advantage, Powered by CSPI, a leading innovator in the credit union industry specializing in core banking, digital banking, and document management, celebrates the strengthening of alliances as six forward-thinking credit unions renew their commitment to excellence alongside the Aurora Advantage Core. These renewals come hand in hand with continued integration of the Aurora Product Suite.

Let’s talk innovation. With a shared vision for digital transformation and member-centric focus, these credit unions are paving the path forward to streamlined operations with advanced document management capabilities. Brittany Mitchell, Collections Manager at Employee Resources Credit Union, shared her excitement. “We recently implemented document imaging for our back-office personnel. It has eliminated the need for paper files and storage, streamlined our document workflows, removed manual tracking through spreadsheets, and provides us automated report distribution. We are embracing a new era of operational excellence,” stated Ms. Mitchell.

Brad Epple, President & CEO

But that’s not all – several of these credit unions are elevating the member experience to new heights with enriched online and mobile banking features. Convenience meets sophistication as members gain access to a suite of tools designed to empower their financial journey. From intuitive interfaces to seamless transactions, the future of banking is here, and it’s brighter than ever before.

“We are thrilled to continue our journey alongside our valued credit union partners,” said Brad Epple, President, and CEO of CSPI. “Together, we are not just embracing change; we are driving it. With these exciting new integrations, we are poised to deliver even greater value to our partners and their members.”

About Aurora Advantage, Powered by CSPI

As a valued software and service provider leading the FinTech industry for over 36 years, CSPI continues to focus on the needs of today’s progressive credit unions to meet the growing demands of account holders by providing core solutions, digital banking, document imaging, item processing and managed services.

Our dedicated team strives to enhance the user experience, deliver innovative solutions, significantly increase productivity, and provide exceptional service that exceeds your expectations. We believe if our customer succeeds, we succeed.  https://auroradigitalbanking.com

Glass Cap FCU Renews Aurora Advantage CU Core Contract and Goes All In With Digital Banking Platform

Glass Cap FCU Renews Aurora Advantage CU Core Contract and Goes All In With Digital Banking Platform

Jefferson City, MO – February 23rd, 2022 – Aurora Advantage CU (AACU), the next generation in core software solutions for small and mid-sized credit unions, announced today that Glass Cap Federal Credit Union has signed their core renewal contract and is going all in by incorporating the Aurora Online and Mobile Banking platform.

Judy Gratson, President and CEO of Glass Cap FCU, and her team appreciate the efficiencies the Aurora Advantage CU core solution has provided over the past 20 plus years. “Those native to the banking industry understand the undertaking a core conversion presents in today’s electronic services environment; it is very difficult to change processors and start all over implementing those “very” detailed services. We are thankful to have a trusted partnership with CSPI and are looking forward to forthcoming enhancements to the core solution and offering our members an enhanced digital experience,” stated Ms. Gratson.

“As the Credit Union continues striving to fulfill our mission of assisting members with sound financial management tools by offering the best service and products, CSPI’s Aurora Online and Mobile Banking platform provided more than simply checking the boxes,” stated Ms. Gratson. “I appreciated that CSPI’s digital banking solution is scalable with our members needs and offered features that support future growth opportunities.”

“It was important to our team that we had a custom branded app specific to our Credit Union to provide our members complete omnichannel experience. We recognize that society has shifted towards a mobile-first user experience and our Credit Union is excited to offer our members additional on-the-go convenience with 24/7 mobile account access, mobile remote deposit, while continuing to offer our bill payment service all through the Aurora Mobile Banking platform,” claimed Ms. Gratson.

Paul Saltzman, CSPI’s Online Banking Supervisor stated, “Our team looks forward to helping our clients streamline processes, create a more intuitive user experience, and ultimately providing members the ability to take control of their finances. Our team is committed to exceeding expectations.”

“We look forward to relaunching our new and improved digital banking experience next month,” continued Ms. Gratson. So far, CSPI’s implementation team has guided us through the entire process. Their marketing team is also equipping us with educational materials to ensure a smooth transition for our members, which remains our top priority.”

About CSPI

As a valued software and service provider leading the FinTech industry for 33 years, CSPI continues to focus on the needs of today’s progressive credit unions and community banks to meet the growing demands of account holders by providing core solutions, digital banking, document management and item processing.

CSPI is core-agnostic and supports API-first technology to create real-time integration for our Aurora Advantage Digital Banking product suite. Our dedicated team strives to enhance the user experience, deliver innovative solutions, significantly increase productivity, and provide exceptional service that exceeds your expectations. CSPI believes if our customer succeeds, we also succeed.

For more information, visit auroradigitalbanking.com, or follow the company on LinkedIn, Facebook and Twitter.

About Glass Cap Federal Credit Union

Glass Cap Federal Credit Union is a non-profit financial institution owned and operated by its members since 1960. Our sole purpose is to assist our members in sound management of their financial affairs by offering the best service and products at the lowest possible cost.

CSPI Aurora Advantage Launches Our New Website!

Welcome to our New Website!

 

October 1, 2020 | Blog

We’re excited to introduce you to the Aurora Advantage and ready to ‘exceed your expectations.’

After a few months of planning, we are delighted to announce the launch of our newly redesigned website. CSPI has also incorporated a rebranding utilizing Aurora Advantage which was designed around our existing Aurora Product Suite. If you visit www.cspiinc.com, you will be redirected to our new website URL www.AuroraDigitalBanking.com.

Our current community banking partners will find our product offerings under Solutions and Aurora Advantage Banking. You will still be able to quickly submit a support ticket or join a support session from our home page or by visiting the support page. Be sure to watch the News & Events section for upcoming events and to subscribe to our newsletter.

Our new credit union partners will find product offerings listed under Solutions and Aurora Advantage CU. Be sure to check back in as we will be expanding our credit union offerings in the near future!

We hope you enjoy browsing our new website!

CSPI Expands Financial Industry Footprint by Acquiring CruiseNet Core®

CSPI Expands Financial Industry Footprint by Acquiring CruiseNet Core®

October 1, 2020 | Press Release

Jefferson City, MO — On Thursday, October 1, 2020 an agreement was reached for Computer Service Professionals, Inc. (CSPI) to acquire the CruiseNet® core solution from Jack Henry & Associates, Inc.®.  The CruiseNet platform is built on a .Net architecture and represents the next generation in core processing systems for small and mid-sized credit unions. CruiseNet offers a superior, cost-efficient operating platform designed to grow as financial institutions grow.

“This is an exciting and notable moment that will allow CSPI and our dedicated team of employees to expand market share and our product offerings within the credit union sector of the financial services industry, while remaining focused on our mission of exceeding expectations for both community banks and now, credit unions,” stated Brad Epple, President and CEO of CSPI.

According to Greg Adelson, Chief Operating Officer of Jack Henry & Associates, “Based on our long-time relationship with CSPI, we believe our similar company cultures and fundamental commitment to client and associate care make CSPI an ideal fit for this transaction and CSPI are fully committed to ensuring this transition will be seamless for CruiseNet clients and their members, and that they receive the same quality of near and long-term service they have received as Jack Henry clients. Transitioning the associates responsible for CruiseNet operations, product development, and client care to CSPI provides a very important component of that seamless client experience. We would like to sincerely thank the associates joining the CSPI team for their past commitment to our company and continued service excellence to our clients. And we welcome the opportunity to continue supporting these credit unions with an array of Jack Henry complementary solutions that are fully integrated with CruiseNet.”

The majority of CruiseNet associates are currently based in Charlotte, North Carolina. CSPI plans to retain all employees and continue to operate the Charlotte office. “Our CSPI leadership is excited to grow our team and plans to incorporate involvement from all levels to ensure this is a smooth transition for both our employees and our customers. We look forward to the opportunity of expanding our solutions and extending our reach to credit unions across the U.S.,” said Kurt Luebbering, Chief Operating Executive of CSPI.

The CruiseNet product will be rebranded as Aurora Advantage CU. CSPI looks forward to introducing their new customer base to the Aurora Online and Aurora Mobile CU digital banking platform in 2021.

About Computer Service Professionals, Inc. (CSPI)

As a valued software and service provider leading the FinTech industry for over 30 years, CSPI focuses on the needs of today’s progressive community banks and credit unions to meet the growing demands of account holders by providing core solutions, digital banking, document management and item processing.

We are core-agnostic and support API-first technology to create real-time integration for our Aurora Advantage product suite. Our dedicated team strives to enhance the user experience, deliver innovative solutions, significantly increase productivity, and provide exceptional service that exceeds client expectations. We believe if our customer succeeds, we succeed.

You can learn more about CSPI and our Aurora Advantage product suite by visiting our website https://www.auroradigitalbanking.com.