Why choose CSPI?
Seeking an established company that continuously challenges you to keep pace with industry trends as they evolve and introduce new software platforms?
One that welcomes innovative ideas and A-players that don’t need to be micromanaged?
One that believes in work-life balance with a family-first mentality?
Thank you for your interest in CSPI! Our dedicated team strives to deliver industry leading software applications and services to community banks and credit unions across the US and beyond.
OPEN POSITIONS:
Computer Operator II (Remote Position)
Corporate Office is located in Jefferson City, MO
Non-Exempt – Hourly/Full -Time Position (1:30 p.m. to 10:00 p.m.)
SUMMARY
Under moderate supervision, utilizing established programs and procedures. Monitors computer and peripheral equipment and researches error messages.
ESSENTIAL FUNCTIONS
- Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions.
- Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards.
- Provides support to customers and internal users in a courteous and professional manner.
- Monitors the console and other online systems. Responds with appropriate actions and escalation.
- Follows established guidelines to ensure security of data and computer systems.
- Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift.
- Contacts the Operations Unit Manager for assistance as needed.
- Manages a Windows Server environment.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent required. Associate degree preferred.
- Minimum of 1-2 years of experience in a related field; or
- An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
KNOWLEDGE AND SKILLS
- Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on generally routine assignments, occasionally deviating from defined procedures.
- Able to type accurately and efficiently.
- Proficient in Microsoft Office, including Word, Excel, and Outlook.
WORKING CONDITIONS
- Typical office setting with environmentally controlled conditions.
- Able to work extended hours as business needs dictate.
- Weekend or shift work may be required.
COMPANY CONFORMANCE STATEMENT
In performance of their respective responsibilities, all employees are expected to:
- Complete quality work within deadlines.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Communicate and coordinate work efforts with other employees, customers and suppliers.
- Perform other duties as assigned.
- Attend work regularly based on the assigned schedule.
BENEFITS: Competitive Benefit Package.
Mail Resume and Letter of Interest to:
Human Resources
CSPI, 805 W. Stadium Blvd.
Jefferson City, MO 65109
or email: psmith@cspiinc.com
Software Support Specialist I
LOCATION: Jefferson City, Missouri (On-Site) Position
DEPARTMENT: Software Support
REPORTS TO: Director of Software Support
STATUS: Full Time
JOB SUMMARY
Software Support Specialists are responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and problem resolution. Be the face of our company and provide a professional and exceptional experience to our customers. Function in a team environment to ensure the goals of our company are obtained. Some travel required during new implementations.
JOB RESPONSIBILITIES
- Participate as a member of the help desk, working directly with remote customers on software support issues.
- Investigate, gather information, and resolve issues for customers.
- Work with team members from other product groups and 3rd party vendors when necessary for implementations and issue resolution.
- Always maintain privacy of customer information and data security.
- Configure, install, train, and document products and services delivered to customers.
- Demonstrate a working knowledge of Windows desktops and general information technology and networking concepts.
- Update help desk knowledgebase and user documentation as needed.
- Travel to bank sites for installations and training.
- Keep up to date with enhancements and issues to ensure proper information is being provided to customers.
- Maintain a positive, professional attitude toward customers and co-workers.
- Inform key management personnel of any customer or project concerns.
- Be a team player and assist in roles where you are needed.
- Self-motivation, initiative, and problem solving skills are crucial to excel.
- Dependability and accountability to ensure tasks and projects are completed timely and accurately.
- Ability to express ideas clearly in both written and oral communications.
JOB REQUIREMENTS
- Associate degree or equivalent combination of experience or training. Banking experience preferred but not required.
- Available to travel on an as needed basis to perform job duties as well as an on-call rotation when knowledge is obtained.
BENEFITS
We reward our employees with first rate compensation and benefits package that includes:
- Paid vacation
- Paid holidays
- Paid sick/personal leave
- Basic life and long-term disability insurances
- Medical
- Dental
- Vision
- Voluntary life insurance
- 401 (k) company-match savings plan
SEND RESUME TO: psmith@cspiinc.com
Or Mail To:
(CSPI) Computer Service Professionals, Inc.
Attention: Human Resources
805 W. Stadium Blvd.
Jefferson City, MO 65109
Accounting Clerk
Accounting Clerk performs a variety of clerical accounting tasks related to the maintenance and processing of accounts receivable and invoices for the company’s clients. Be the face of our company and provide a professional and exceptional experience to our customers. Requires an Associate Degree in Accounting or related field; or two years of accounting experience; or combination of experience, training, and education. Good team environment, competitive benefits, and salary.
- Process daily accounts receivable statements and reports into computerized programs;
- Send and verify invoices for goods and services;
- Enter data on accounting statements;
- Maintain detailed reports of client payments by recording cash and checks;
- Resolve account discrepancies and oversee collections;
- Manage weekly revenue and record all checks into computerized programs;
- Prepare invoices;
- Process specific financial forms (e.g., tax forms, inventory/supplies, and order forms);
- Establish and maintain confidential employer and business files;
- Maintain financial documents using an organized filing system as instructed electronically or non-electronically;
- Uphold professionalism by providing courteous customer service to visitors, clients, and vendors, via in-person and by phone;
- Responsible for document scanning;
- Provides ongoing support to accounting and management;
- Assists with special projects/mailings and types correspondence;
- Perform other duties as assigned;
- Associate Degree in Accounting or related field, or two years of accounting experience, or any equivalent combination of experience, training and/or education;
- General understanding of accounting practices and principles;
- Experience with automated accounting programs and systems;
- Working knowledge of the Microsoft Office (e.g., Word, Excel, Outlook);
- Excellent computer skills using 10-Key by touch and ability to type 40 WPM;
- Strong oral and written communication skills;
- Ability to apply discretion and trust with confidential material;
- Ability to maintain a high level of accuracy in preparing and entering financial data;
- Ability to effectively apply analytical and problem-solving skills;
- Excellent customer service skills;
- Ability to solve problems quickly and completely;
- Basic knowledge of inventory process;
- Ability to use Microsoft Suite including accounting spreadsheets;
- Basic knowledge of accounting principles and general accounting practices;
- Excellent time management skills with the ability to multi-task, prioritize, and meet deadlines;
CSPI rewards employees with first rate compensation and benefits package that includes:
- Paid vacation
- Paid holidays
- Paid sick/personal leave
- Free Basic life, and long-term disability insurances
- Medical
- Dental
- Vision
- Voluntary life insurance
- 401 (k) company-match savings plan
- AFLAC products
- Employee Assistance Program
SEND RESUME TO: psmith@cspiinc.com
Or Mail To:
(CSPI) Computer Service Professionals, Inc.
Attention: Human Resources
805 W. Stadium Blvd.
Jefferson City, MO 65109