Career Opportunities

Job Summary:

This position is responsible for the configuration, support and installation of software products and services for financial institution customers nationwide. Function as a customer contact in production implementation, support and problem resolution. Function in a team environment to ensure the Company’s goals and objectives are obtained. Provide technical problem resolution to end-users.

JOB TASKS AND REQUIREMENTS:

• • Demonstrate a working knowledge of the latest Windows OS platforms;
  • Demonstrate a working knowledge of different internet browsers;
  • Demonstrate an understanding of general internet concepts;
  • Participate as a member of a help desk, working directly with remote customers on daily software support issues;
  • Travel to financial institution for installations/trainings;
  • Create software documentation and instruction materials for customers;
  • Participate in on-call rotation after knowledgeable about software;
  • Work with QA, Development and IT staff in the troubleshooting and resolution of issues;
  • Maintain a positive, professional attitude toward customer and co-workers;
  • Responsible for configuration and training of software modules and comply supplied software products to financial institution customers;
  • Inform key management personnel of customer status related to customer needs and concerns;
  • Responsible to investigate and resolve financial institution customers’ issues or support needs in regards to software operation;
  • Customer Support Services such as maintaining call assignments and log pertinent information in to the call reporting package;
  • Update and maintain software application instructions and documentation for distribution to financial institution customers; organize and define guidelines for training procedures per institution;
  • Self-motivational and developmental skills are critical in the execution of job performance. Complete projects and travel expense reports accurately and timely;
  • Continue exposure to field installs and upgrades to gain knowledge of the online banking software applications;
  • Available to travel on an as needed basis to perform principle job duties as well as after hours support and on-call rotation;

Knowledge and Skills:

• • • Exposure and knowledge of online banking
    • Dependability and accountability traits are vital
    • Ability to express ideas clearly in both written and oral communications;
    • Skill in effectively serving a diverse customer base;
    • Ability to independently plan and organize one’s own activities;
    • Ability to work with groups to build consensus;

MINIMUM QUALIFICATIONS:

Associates degree in related field or any equivalent combination of experience, training and/or education.
Experience with HTML, CSS, SQL, help desk or financial institution software a plus.

BENEFITS:

We reward our employees with first-rate compensation and benefits that include paid vacation, holidays, sick/personal leave, basic life & long-term disability insurances, medical options, dental, vision, voluntary life insurance options and 401(k) company match savings plan.

Mail resume and letter of interest to:

Human Resources
(CSPI) Computer Service Professionals, Inc.
805 W. Stadium Blvd.
Jefferson City, MO 65109

Or e-mail: psmith@cspiinc.com

Job Summary:

Computer Service Professionals, Inc. is seeking .NET developer to join our development team. Candidate will be responsible for developing and maintaining applications for our Document Imaging solution. Job requirements include 2+ years’ experience in .NET technologies, including C# and ASP.NET. Experience in the financial industry is a plus.

ESSENTIAL WORKING KNOWLEDGE:

• • • Proficiency in C# and ASP.NET is mandatory.
    • Experience in MVC and WCF services a plus.
    • SQL Server.
    • Experience in all phases of software development life cycle.
    • Works on moderately complex and diverse projects. Exercises good judgment in selecting methods and techniques for obtaining solutions.
    • Ability to work well with a team environment

BENEFITS:

CSPI rewards employees with first-rate compensation and benefits package that includes paid vacation, holidays, sick/personal leave, basic life and long term disability insurances, medical options, dental, vision, voluntary life insurance options, and 401 (k) company-match savings plan.

Mail resume and letter of interest to:

Human Resources
(CSPI) Computer Service Professionals, Inc.
805 W. Stadium Blvd.
Jefferson City, MO 65109

Or e-mail: psmith@cspiinc.com