Thank you for your interest in CSPI! Our dedicated team strives to deliver industry leading software applications and services to community banks and credit unions across the US and beyond.

OPEN POSITIONS:


Online Banking Support Representative

Job Summary

Job Summary:

This position is responsible for the configuration, support and installation of software products and services for financial institution customers nationwide. Function as a customer contact in production implementation, support and problem resolution. Function in a team environment to ensure the Company’s goals and objectives are obtained. Provide technical problem resolution to end-users.

JOB TASKS AND REQUIREMENTS:

    • Demonstrate a working knowledge of the latest Windows OS platforms;
    • Demonstrate a working knowledge of different internet browsers;
    • Demonstrate an understanding of general internet concepts;
    • Participate as a member of a help desk, working directly with remote customers on daily software support issues;
    • Travel to financial institution for installations/trainings;
    • Create software documentation and instruction materials for customers;
    • Participate in on-call rotation after knowledgeable about software;
    • Work with QA, Development and IT staff in the troubleshooting and resolution of issues;
    • Maintain a positive, professional attitude toward customer and co-workers;
    • Responsible for configuration and training of software modules and comply supplied software products to financial institution customers;
    • Inform key management personnel of customer status related to customer needs and concerns;
    • Responsible to investigate and resolve financial institution customers’ issues or support needs in regards to software operation;
    • Customer Support Services such as maintaining call assignments and log pertinent information in to the call reporting package;
    • Update and maintain software application instructions and documentation for distribution to financial institution customers; organize and define guidelines for training procedures per institution;
    • Self-motivational and developmental skills are critical in the execution of job performance. Complete projects and travel expense reports accurately and timely;
    • Continue exposure to field installs and upgrades to gain knowledge of the online banking software applications;
    • Available to travel on an as needed basis to perform principle job duties as well as after hours support and on-call rotation;

Knowledge and Skills:

      • Exposure and knowledge of online banking
      • Dependability and accountability traits are vital
      • Ability to express ideas clearly in both written and oral communications;
      • Skill in effectively serving a diverse customer base;
      • Ability to independently plan and organize one’s own activities;
      • Ability to work with groups to build consensus;

MINIMUM QUALIFICATIONS:

Associates degree in related field or any equivalent combination of experience, training and/or education.
Experience with HTML, CSS, SQL, help desk or financial institution software a plus.

BENEFITS:

We reward our employees with first-rate compensation and benefits that include paid vacation, holidays, sick/personal leave, basic life & long-term disability insurances, medical options, dental, vision, voluntary life insurance options and 401(k) company match savings plan.

Mail resume and letter of interest to:

Human Resources
(CSPI) Computer Service Professionals, Inc.
805 W. Stadium Blvd.
Jefferson City, MO 65109

Or e-mail: psmith@cspiinc.com

.Net Developer

Job Summary

Job Summary:

Computer Service Professionals, Inc. is seeking .NET developer to join our development team. Candidate will be responsible for developing and maintaining applications for our Document Imaging solution. Job requirements include 2+ years’ experience in .NET technologies, including C# and ASP.NET. Experience in the financial industry is a plus.

ESSENTIAL WORKING KNOWLEDGE:

      • Proficiency in C# and ASP.NET is mandatory.
      • Experience in MVC and WCF services a plus.
      • SQL Server.
      • Experience in all phases of software development life cycle.
      • Works on moderately complex and diverse projects. Exercises good judgment in selecting methods and techniques for obtaining solutions.
      • Ability to work well with a team environment

BENEFITS:

CSPI rewards employees with first-rate compensation and benefits package that includes paid vacation, holidays, sick/personal leave, basic life and long term disability insurances, medical options, dental, vision, voluntary life insurance options, and 401 (k) company-match savings plan.

Mail resume and letter of interest to:

Human Resources
(CSPI) Computer Service Professionals, Inc.
805 W. Stadium Blvd.
Jefferson City, MO 65109

Or e-mail: psmith@cspiinc.com