What We Do
For over 35 years, CSPI has been at the forefront of the FinTech industry, providing unparalleled software and services tailored to the needs of progressive community banks and credit unions. Headquartered in the Midwest, our influence spans coast to coast in the United States, with an international presence in the Caribbean.
CSPI’s commitment to innovation is exemplified by our comprehensive Aurora Product Suite including core platform, online account opening, online and mobile banking, document management, item processing and managed IT services.
Just like our community banks and credit unions, we operate independently to cater to our clients’ needs. Our operations and strategic plans aren’t reliant on venture capital funding, granting us the freedom to chart our own path.
At CSPI, we don’t just provide technology solutions; we offer a partnership dedicated to simplifying your operations, unifying your processes, quantifying your success, and multiplying the value you bring to your account holders. As we enhance or launch new products, we ensure they align with these principles.
Our commitment to simplify and unify is further demonstrated through our open architecture ecosystem. We utilize APIs (Application Programming Interfaces) to facilitate seamless integration across our Aurora solutions and third-party solutions, allowing you the flexibility to choose digital banking solutions that work best for your financial institution.
Join us in redefining the future of FinTech, where innovation meets practicality, and success becomes a shared journey.
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The CSPI Way: Exceeding Expectations
As our name suggests, our focus is on providing financial institutions with professional service and solutions– at a level that exceeds your expectations. Recognizing the fast-paced world of banking, we prioritize exemplary customer service, evident in our prompt response times to support calls. Our team of US based software and hardware specialists serve as technical consultants, advising the right course of action and most cost-effective solutions – even if it means not spending with us. Collaborating seamlessly with project engineers, they channel enhancement requests, ensuring our products stay at the forefront of evolving technology.
This commitment to reliable and trustworthy service for over 35 years is just one reason why our customers stay with us long-term. Simply put, we believe if our customers succeed, we succeed.
Who We Are
At CSPI, we cultivate an environment where talent, quality and values converge to achieve optimal outcomes. Renowned as an exceptional workplace, our commitment is reflected in the impressive average tenure of 10 years across our staff and leadership team. Joining CSPI means immersing yourself in a professional, challenging, and rewarding landscape where every idea is valued and every individual respected. This mindset not only create a sense of continuity in service but also underscores our unwavering focus on delivering desired results to our customers with precision and timeliness. At CSPI, excellence isn’t just a goal; it’s the standard by which we operate, ensuring a workplace where longevity, proficiency, and client satisfaction harmoniously coexist.
Letter from CEO
The story of CSPI is quite simple. A company that takes great pride in its consistent and uninterrupted mission of providing software products and services to our valued and respected financial institution customers.
Additionally, we have been driven, from day one, by the credo “We will always endeavor to do the right thing.” For nearly three decades, CSPI has been a model of consistency and a stalwart of the customers we serve.
It has always been the belief at CSPI that the customer comes first. We recognize that the customer always has a choice and that differentiation occurs through product and service delivery. It is why we continually make significant investments in infrastructure, security and technology.
We will continue to offer cutting edge solutions for our clients. We will take on our client’s most difficult challenges and make them our challenges as well. We will be open to our client’s suggestions and will work with our utmost diligence and honesty to provide the customer service that we take pride in upholding.
Most importantly we have invested in our people so they are better equipped and motivated to engage with our customers, whether it is face to face, at our customer’s location, or digitally through our web site. Nurturing quality customer relationships is our core value. Our culture at CSPI encourages every employee to constantly look for new and improved ways to service our customers. And yes, technology is a big part of that – but we never forget that relationships are built from one-on-one communication and personal interaction. It’s our people who work tirelessly to make sure every customer is satisfied. It is our people who will get you past the small problems and big challenges.
It is my hope that we continue to be recognized as a company that maintains solid relationships with our customers based on mutual trust earned through years of working together. The more successful we are at satisfying the needs of our customers, the more successful they will be in servicing their customers. I truly believe that linking our destinies together for a shared long-term future will be beneficial and rewarding for both CSPI and You, our customers.
Respectfully,
Brad Epple
President – CEO
